Relevance
Every interaction, the right decision.
Relevance decides what to present in every interaction based on your catalog, observed behavior and the context of the moment. The decision comes out ready to be executed by your channels.
Model
A model that understands your business, tailored to your catalog
- Each domain, a different vocabulary
- One choice, shared across the entire company
- The same catalog, read a different way
- Fashioncollection, size grid, styleselected
- Consumer goodsbrand, pack, turnover
- Electronicsspecification, generation
- Grocerybasket, recurrence
Data intake
From catalog to first recommendation, without friction
- no history required
- file is not stored
- Validated before it becomes a recommendation
- See how it was interpreted before confirming
- 12.480records received
- 12.206valid
- 274with warning
| field | coverage | % |
|---|---|---|
| title | 99% | |
| category | 94% | |
| description | 81% | |
| attributes.color | 72% |
Integration
One API call, results in production
- One step at a time, with no guesswork
- One call, a production-ready response
- Credentialskey per environment, no secret in the client
- First calla decision in one request
- Result feedbackobserved events flow back into the model
# call example
POST /v1/decisions
{ "session": "s_9281", "placement": "pdp" }
# → 200 · decision ready for the channelMeasurement
You don't have to trust — you measure
- Revenue, orders, ticket — always in view
- Where the journey loses momentum
- Technical rigor, not just outcomes
- R$ 1,8Minfluenced revenue+12%
- 4.214influenced orders+9%
- R$ 427influenced average ticket+3%
- 68%catalog coverage+5 p.p.
- exposed · 100%
- clicks · 35%
- cart · 18%
- purchase · 10%
Observed difference
Difference between the site's normal pace and the engagement pace with Relevance.
- Click+34.6%
- Add to cart+18.1%
- Purchase+22.7%
Insights
The part of the business nobody is looking at
- One finding, backed by evidence
- An opportunity nobody had asked for
- High exposure, low responsehigh
A group of items shows up frequently and converts below what the category would suggest.
- Affinity between itemsmedium
Two groups appear together in the same session more often than average.
- Nearly invisible catalogmedium
Part of the catalog is rarely presented, even though response is positive when it appears.
Learning
The model never stops learning
Behind every recommendation is a proprietary model pre-trained on billions of behavioral signals and calibrated to your catalog. The architecture combines product representation, journey sequencing and context signals — all continuously evolving.
Every interaction and every observed result flows back into the model. Tomorrow's decision already accounts for what happened today, with no manual reprocessing cycle.
- control interactions
- interactions with the model
- result with the model
- control result
- 4.7×result vs. control
- +54%additional interactions
- 23.8%Long-tail Contribution
Stop recommending in the dark
See Relevance deciding over a real catalog, with measurement and insights from the first week.


